Dear Customers,

In case you were wondering whether it’s safe to come in to Cleasby Engine Services during these uncertain times, we wanted to reassure you of the extra measures that we are taking to help minimise the spread of COVID-19 and ensure our service to you continues uninterrupted.

Cleasby Engine Services are closely monitoring the evolving public health situation and are following the latest health and hygiene guidance from the UK Government, Public Health England and the World Health Organisation. It is vital that we ensure that all procedures are in place to support the health and well-being of our customers and staff members.

We are therefore obeying the following procedures:

Educating our staff on prevention
Emphasising frequent and proper hand washing is carried out using handwashing technique as set out by the WHO
Cleaning and disinfecting high contact points frequently
Requesting bank transfer/contactless transactions where possible
Checking in with staff daily to ensure they are healthy and well, and have not been in contact with anyone who has travelled from the worst affected Covid-19 areas

Please be advised that there is no anticipated interruption of our services to you. In line with current government advice, it is currently still business as usual.

If you have a cold, a sniffle, a cough, fever or are feeling unwell, firstly, we are sorry to hear it! Secondly, we would ask that you call 111 for advice. In light of any uncertainty, we will be taking new steps to ensure the continued safety of our customers. We are going to do our best to help keep our daily lives somewhat normal. Therefore, we will be offering a no-contact collection and delivery service throughout the North East (within practical distance) for all job. So, you don’t have to risk spreading or catching the virus! Our drivers have received training in handwashing and respiratory hygiene. They will be taking all preventative measures in order to reduce the transmission of coronavirus (COVID-19) including wearing gloves and disinfecting all contact points. Please ring us on 0191 378 2407 to arrange this service.

If and when the time comes that we need to take extra measures, we will do so in the most responsible way as advised by the right authorities. We will also keep you updated.

In the meantime, we’re still here for you and your engine’s needs 😊.

Kind Regards,
Cleasby Engine Services

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